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SMS

Automated SMS

SMS automation is a feature that allows you to have your messages automatically sent out according to a predefined schedule.

SMS by Customer

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  1. Navigate to SMS > Scheduled > Add Sms > SMS By Customer.
  2. Find ‘Recipient’ then the list of customers will show up.
  3. You can select more than one customer.
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4. Next find the ‘message box’ and input your text there. 

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5. Input the desired date and time.

6. Finally hit ‘Save’.

7. The message will be sent after the time reaches.

SMS to All Customers

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1. Navigate to SMS > Scheduled > Add Sms > SMS to all Customers.
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2. Next find the ‘message box’ and input your text there.

3. Lastly, input the desired date and time.

4. Finally hit ‘Save’.

5. The message will be sent after the time reaches.

SMS By Package

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1. Navigate to SMS > Scheduled > Add Sms > SMS By Package.

2. Next find the ‘message box’ and input your text there.

3. Select your desired package.

4. Lastly, input the desired date and time.

5. Finally hit ‘Save’.

6. The message will be sent after the time reaches.

Outbox

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Here you get a list of all the sent SMS texts. You also get to determine thier status: sent or unsent.

Templates

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  • Acknowledgement message - a message that will be sent after a customer pays for subscription
  • Three days to – Sends a message to the customer 3 days to end of subscription notifying them that they need to renew subscription to avoid disconnection
  • One day to - Sends a message to the customer 1 day to end of subscription notifying them that they need to renew subscription to avoid disconnection
  • On the day - Sends a message to the customer on the final day of the subscription notifying them that they need to renew subscription to avoid disconnection
  • A day after - Sends a message to the customer a day after the subscription notifying them that they need to renew their subscription
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